SERVICE+

Starting at $129 per year

Looking for computer support at a fixed cost with no surprises? Our SERVICE+ agreement provides you the ability to budget and forecast your computer maintenance costs, providing you with a substantial discount over per call service. Typical services included are:

  1. Certified Hardware Cleaning

    Remove all dust from inside of computer, monitor, keyboard, mouse, wash all outside surfaces of computer console. Secure all internal and external cables.

  2. Certified Hardware Diagnostics

    We can diagnose problems with most computer hardware and peripherals, including:
    • RAM (Memory)
    • Hard Drive
    • CPU
    • Motherboard
    • Modem / NIC Card
    • Sound Card
    • Video Card
    • Floppy Drives
    • CD-ROM (Media Drives)
    • Backup Device
    • Power Supply
    • Cooling Fans
    We’ll also take a look at the hardware that is working properly and ensure that it is meeting your needs. Our IT Xperts can pinpoint potential problems before they occur — saving you time and money.

  3. Certified Software Updates & Optimization

    IT Xpress will make sure that your software is up-to-date and running well. We will:
    • Optimize system configuration for maximum performance
    • Update virus definitions and scan for viruses
    • Update spyware definitions and scan for adware, malware or spyware
    • Install latest operating system updates and service patches
    • Install up-to-date security patches
    • Remove any device conflicts & system lags
    • Maximize system resources

  4. Certified Support

    Our IT Xperts can provide you with Certified Support with any computer-related problems. They are also available to answer any of your questions — and they’ll explain issues to you in plain English, not computer mumbo-jumbo.

  5. Priority Service

    Our SERVICE+ clients automatically receive priority service when requesting service!
* Contract covers service and labor only. Parts and materials are not included and will be charged additionally.